Booking Terms

Just some of the stuff you need to know

ACCOMMODATION

1. The party leader must be 23 years of age at the time of booking
2. The party leader is responsible for agreeing and adhering to our booking terms, all payments, breakages and cancellations. By booking with us you agree to our terms and conditions.
3. Payment of a deposit of 25% of the total charge for rent is required at the time of booking. The balance payment is to be paid no later than 28 days before arrival at the property/site.

The properties cannot be used for any reason other than 'normal' holiday use without prior permission, to include:

• Parties
• Wedding receptions
• Formal gatherings
• Third party organised events

In this case, Hawkmore Holiday Lets reserve the right to cancel or turn away bookings which are found to be breaching this agreement. In addition to this, we have the right to refuse and cancel bookings already taken whereby we believe that the use will not be a 'normal' booking.

It is the responsibility of the party leader to check all the details of the property, any facilities applicable and the terms of use BEFORE they book. In the circumstance of booking terms and property details not being read and the party leader wishes to cancel their booking; the terms as set out below will apply.

DAMAGES

Hawkmore Holiday Lets reserve the right to charge guests and take payment for any damage caused during their stay.

CANCELLATIONS

If the cancellation is due to Government restrictions associated with COVID-19 (universal travel restrictions, multiple households mixing, group size restrictions) then you will be given the option of moving your booking to another date (price variations will apply) or to receive a full refund.

If you have to cancel your booking, you will lose your deposit and be obliged to pay the balance unless the property is re-let. In the event of the party leader refusing to pay the balance due, Hawkmore Holiday Lets reserve the right to take the balance payment from the card details already provided for the deposit payment. A cooling off period commencing once the deposit payment receipt has been sent from us to allow you to amend your booking of 48 hours (if your booking is within 6 weeks of your booking date) or 7 days (if over 6 weeks until your start date) will apply to ensure you have understood these booking terms and have read them thoroughly.

Please ensure that you have appropriate travel insurance to cover the above liability. Hawkmore Holiday Lets cannot be held liable FOR ANY REASON if you do not. Hawkmore Holiday Lets also reserve the right to cancel bookings at any time if guests are found to be rude, obstructive, abusive and/or break the terms of their booking contract(s).

HOLIDAY RESERVATION LIABILITY

To avoid misunderstandings with our guests we would remind you that a reservation constitutes a legal contract. In the event of a cancellation, both parties should endeavour to re-let the accommodation. Should neither party succeed, then the person making the reservation is legally liable to pay the balance payment for that accommodation and will lose their deposit. If the property or accommodation is re-let at the same price or better, then the guest will be able to receive a refund of their deposit less an administration charge. In this instance the outstanding accommodation balance will also not be due.